At Sydney Laser Tattoo, we value our clients' time and understand the importance of punctuality. When clients fail to show up for their scheduled appointments without giving prior notice, it disrupts our scheduling and prevents us from accommodating other clients who may be in need of our services. To ensure fairness and maintain the efficiency of our operations, we have implemented the following Cancellation, no-show policy and refund policy:
Cancellation Policy: If you need to cancel or reschedule your appointment, we kindly ask that you notify us at least 24 hours in advance. This allows us to offer the appointment slot to another client. No-Show Fee: Failure to show up for a scheduled appointment without prior notification will result in a no-show fee equivalent to the cost of the booked treatment. This fee will be charged to the client's account. By scheduling an appointment with Sydney Laser Tattoo, you acknowledge and agree to abide by the terms of our no-show policy outlined above.
Refund Policy: All packages and sales of services are not refundable unless at the discretion of Sydney Laser Tattoo determines you’re no longer appropriate to receive treatment due to medical condition. All refund requests must be reviewed and should be submitted in writing to [email protected] Any refund process will incur a $100 administration fee and any aftercare bought cannot be refunded. Prepaid purchases will expire 12 months from the last treatment date and any balances not used are not transferable to any other products or services. Thank you for your understanding and cooperation.
